DELIVERY INFORMATION
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All orders are processed by our team within 24 to 72 hours (excluding weekends and public holidays). Plafonnier Prestige currently delivers to Europe , the United States, and Canada , primarily. Internationally, availability and delivery costs may vary; please contact us at contact@plafonnier-prestige.fr for a quote.
For each order, you will receive an order confirmation email, followed by a second email with your shipping confirmation, including your order tracking number. During peak periods, and depending on product availability, orders may ship within seven business days.
Carrier selection and price may vary based on weight, quantity, product availability, package size, and shipping country.
If you have made a mistake in your delivery address, or if any information is missing, it is imperative that you change your address within a few hours of your purchase. Please let us know promptly by email, specifying the correct address. An error in the address may cause delivery complications or even lead to delivery to an unexpected location. In such situations, we cannot be held responsible.
Shipping Method
By Colissimo, DPD, Colis Privé, CIRRO, UPS, PostNL, DHL or Fedex (delivery to your home, collection point or post office if home delivery has failed, delivery time 5 to 15 working days). Some orders may be linked to several suppliers, the items will then be sent separately.
Delivery costs
Delivery costs in France for orders with a purchase amount of less than 100 euros are 9.90 euros, beyond this amount delivery costs are free (in France only).
For deliveries to other countries in the European Union, the delivery costs are €12.90 (except in Switzerland where the delivery cost is €49.90, and may increase depending on the weight of the items).
In the United States and Canada, the delivery charge is €14.90.
Deliveries to the French overseas departments and territories may be possible, however prices vary and can be high, please contact us for a quote.
Internationally, delivery costs start at €19.90, and prices may vary depending on the country. Please contact us for a quote.
Plafonnier-prestige.fr reserves the right to modify or cancel these fees at any time. This modification does not require any notification to website customers.