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All orders are processed by our team within 24 to 72 hours (excluding weekends and public holidays), and delivery times are 5 to 12 business days. You can track your order at any time on our website.
You have a legal period of 14 days to return your package. Your item must be unused and in the same condition as when you received it. Please see our refund policy for more information or email: contact@plafonnier-prestige.fr
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Notre équipe française et réactive sera ravie de vous renseigner et de vous accompagner dans le choix de votre plafonnier.
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Simply select your items, click the “ Add to Cart ” button and follow the steps to complete your order.
We will prepare and send you a confirmation email as soon as your package is shipped.
Yes, you can cancel your order within one hour of purchase.
Send us an email now at contact@plafonnier-prestige.fr
Your address must be changed within hours of purchase. If the delivery address provided is incorrect, please contact us promptly by email at contact@plafonnier-prestige.fr , providing the correct address.
Your order is processed within 24 to 72 hours (excluding weekends and public holidays), and our delivery times are generally 5 to 12 working days in France and up to 15 working days throughout Europe.
Yes, you have a legal period of 14 days to return your item.
Your item must be unused and in the same condition as when you received it. It must also be in its original packaging.
Please see our refund policy for more information or contact us by email: contact@plafonnier-prestige.fr
With PREMIUM delivery, we guarantee priority processing of your order, as well as loss/theft/breakage insurance upon delivery.
With PREMIUM delivery, if anything goes wrong during delivery, we will refund you in full and immediately.
You will receive an email as soon as your tracking number is available.
Go to the " Package Tracking " page or click on the link sent in the shipping confirmation email. If you need assistance, please do not hesitate to contact us at contact@plafonnier-prestige.fr
We pay particular attention to the selection of our products and the suppliers of our lighting fixtures. We select high-quality materials to guarantee you a quality shopping experience and service.
Our products are tested and approved by our team of experts, our mission is to offer the best ceiling lights on the market, with modern and innovative designs.
✓ 100% secure payments
✓ The best ceiling lights, at the best price!
✓ 100% Satisfaction Guaranteed or Your Money Back
✓ Responsive customer service: our experts will respond to you within 24 hours
✓ All our lighting fixtures are in stock and ready to ship
